OUR REFUND POLICY


Saima Majid offers a refund policy which is fair and equitable.

 

Courses

Upon enrolling on a course, a student is entering a legal agreement under common law, in which they abide by the conditions of enrolment (including meeting stated payments), in exchange for the service provided by the organisation in the delivery of the course.

 

Please note, changes in your circumstances are not the responsibility of the organisation and neither can the organisation be held liable for changes in your circumstances.

 

Please read the following options and apply in writing to the orgnisation if applicable:

 

  • If a course has been purchased and you have started the course, we cannot provide a refund.

 

  • If a course has been purchased and you have not yet started the course, you can apply for a refund within 14 days of your purchase. 

 

One-to-one coaching

When a client has a discovery and makes a payment, they are making a commitment to the programme. We cannot conduct our business professionally and effectively if a client is not fully committed, therefore we cannot offer a refund once a programme has started.